Bromsgrove Hotel & Spa

The use of the pool and the the comfortable bed.

Paying for parking

Convenience

Cracked sink in bedroom. Hotel had a soulless quality. We only stayed one night just using it as a place to sleep. Would not stay for a holiday or leisure break. Would recommend as a stopover.

Exceptional staff - professional and friendly. Hotel, Very Very Nice - Leisure facilities superb / good staff. Location and price suited our requirements perfectly - would recommend Hotel without hesitation and will be returning. Thanks to All

No hair dryer in room, but, exceptional staff rectified issue immediately and without complaint - Thanks

The location was good for me near the motorway

Parking was chargeable even for residents at £5 per night although I did moan and got a free pass. Didn't have a lift so had to lug my bags up the stairs. Restaurant was only serving carvery which was a pathetic attempt at best, display was not well presented, I waited at the hotplate for a few minutes before one of the many staff noticed, choice was gammon or chicken breasts looking tired some kind of beef goulash sprouts and carrots. Wort meal I've had in years.

The staff, the room, the spa,the bar,the restaurant, the hotel and grounds were all great would love to go back again.

Nothing on this stay.

Spacious and cleanliness room. There was kettle and tea/coffee available in the room.

The television didn't work and the bed creek every time you moved position.

staff very helpful, friendly and courteous, even arriving very late

Plenty of room in the accessible one, will stop here again. Good wifi and mobile (02). Nice pool & gym

Paying for parking on hotel site.

The swimming after work was a godsend

Very comfortable bed,very nice room.

Everything about the hotel was fine Big bedrooms Comfortable public areas Nice gardens Within easy driving distance of Worcester Birmingham etc.

Receptionist on arrival had great pleasure in charging the £5 per night parking fee because I had booked via Internet. I wouldn't have known about the Bromsgrove Hotel if it was not for Bookings.com Something needs to be done re barrier for car access/exit as the barrier remains in place unless you have a ticket or call reception from the barrier causing other cars to wait

The room size was great, the staff were excellent and communal areas are comfortable.

Bathroom was tiny and in need of updating desperately, parking charges at a so called 4* hotel is just unacceptable and the bar and room service menu was very limited.

The location.

First bedroom smelt of urine and the staff really didn't want to change the room saying comments "like it's only the curtains." Generally the staff are rude and unhelpful.

Lovely check in staff, good service, and good value for money m.

Dated hotel, slow check out.

Very helpful staff

It was all good